From validation of the payment, the order processing done by Demespies is evaluated to 3 working days. Depending on the Customer’s choice when ordering, the delivery is either a “stardart” delivery (estimated to about 4 working days) or an “express” delivery (estimated to about 2 working days). Demespies cannot be held responsible for a late delivery from the carrier.


Products are being delivered at the delivery address indicated by the customer when he has registered his personal data. The delivery address can not be a hotel nor a mail box. The products will be delivered to the address indicated as shipping address. We require a signature for any goods delivered, at which point responsibility for your purchased goods passes to you. If you have specified a recipient who is not you for delivery purposes (for example as a gift) then you accept that evidence of a signature by them (or at that delivery address) is evidence of delivery and fulfillment by and transfer of responsibility in the same way. 


The delivery costs are charged to the Customer according to the prices indicated when ordering and choosing the delivery.